Frequently Asked Questions
Everything you need to know about our handcrafted beef jerky.
How long does your beef jerky stay fresh?
Our jerky is handcrafted in small batches and typically has a shelf life of 12 months when unopened. Once opened, we recommend consuming it within 3 days for maximum freshness and flavor.
Do you use artificial preservatives or MSG?
We pride ourselves on a 'keep it simple' philosophy. Most of our products contain no added MSG and use minimal, natural ingredients to ensure the highest quality taste.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email. Standard shipping usually takes 3-5 business days depending on your location.
Is your beef jerky gluten-free?
We offer several gluten-free options, including our Old Fashioned and Sea Salt & Black Pepper lines. Please check the specific product descriptions and ingredient labels for dietary information.
What is your return policy?
As a food product, we cannot accept returns of jerky. However, if there is an issue with your order or you are unsatisfied with the quality, please contact our customer service team and we will make it right.
Do you offer bulk discounts or subscription services?
Yes! We offer bulk bags for our most popular flavors and a subscription service that allows you to save on recurring deliveries of your favorite snacks.