Returns & Exchanges
At People's Choice Beef Jerky, we stand behind the quality of our handcrafted snacks and want you to be completely satisfied with your purchase. Since our products are perishable food items, we handle returns and replacements on a case-by-case basis to ensure the best possible experience.
Return Process
- 1.Contact Our Team
Reach out to our customer service department within 7 days of receiving your order if there are any issues with your jerky.
- 2.Provide Order Details
Include your order number and a brief description or photo of the issue so we can quickly verify your purchase and product quality.
- 3.Assessment and Approval
Our team will review your request and determine if a replacement, store credit, or refund is the appropriate resolution for your specific situation.
- 4.Resolution Delivery
Once approved, we will ship out your replacement snacks or process your credit within 3-5 business days at no additional cost to you.